|
How
To Order
You
can place an
order with us
in the following
ways:
1.
Order online:
Just click the
button and
follow the
instructions.
You can choose to pay with your credit card or use your paypal account.
You can also Fax the order to us, or mail it with your check.
2.
Order by
phone:
800-533-7989
You
can call our
toll free
number. Our
customer
service staff
will take your
order over the
phone. We will take Visa, MasterCard, Discover or American Express over the
phone.
3.
Purchase Orders:
We
accept schools, government and military's purchase orders.
Please make sure to include shipping cost
and contact information for payment collection.
Companies must have
established account with us when issue a purchase order.
4.
How to find the shipping and handling cost:
You can find the shipping and handling cost by typing in the
quantity you would like to buy, then clicking the
button of the item. The shipping and handling
cost can be found on the next page.
Residents
of Alaska, Hawaii and international buyers, please note that
our shipping cost listed here is only for shipping to continental USA 48
states. More cost will be incurred to ship to Alaska, Hawaii and outside
of USA. Please call or email your city name and post code to find
out the actual shipping cost. Canadian customers please note that custom
duty, if any , will be your
responsibility to pay. All orders shipped outside USA must provide
credit card information to us.
Local Pick Up: Our warehouse is
located at City of Industry, CA. Local customers are welcome to pick up
your order to save shipping cost. Our will-call time is every Monday,
Wednesday and Friday (excluding holiday). Please call our customer
Service at 800-533-7989 to arrange the payment and pick up. Warehouse
address and driving direction will be provided after payment is
received. A special authorized person will meet you at warehouse in
person and deliver your order. Photo ID is required.
5. Find out your order status and print your
invoice:
You can find out your order status and tracking information by log in to "Customer
Account". You can also print your order invoice from your
account.
6.
Company
Information
|
|
Company
Address:
AV Products, Inc.
DBA: Professional AV.com
15535
Joliet Court
Fontana
CA 92336 U.S.A.
Customer Service: 909-427-8889
|
|
|
Email Contacts:
|
|
|
For
products information or quantity discount,
Please
email us at: info@professionalav.com
|
For billing,
shipping and return,
Please
email us at: order@professionalav.com
|
|
For our
Return,
Exchange
and limited
warranty policy, please click here
|
|